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FAQs

Got questions? We’ve got answers! If we missed something, just give us a shout we’re always here to help.

What type of products does 3rd Deck Brewing offer?

We offer custom-designed apparel, mugs, accessories, and more, printed on demand through our trusted partner Printify. Every item is made just for you once your order is placed.

How long does it take to receive my order?

Processing time 2 to 5 business days (each product is made to order) Shipping time 5 to 10 business days for domestic orders. International shipping may take longer depending on the destination.

Where are the products shipped from?

Our print providers have fulfillment centers worldwide, including the USA, UK and EU. Your order is automatically routed to the nearest available location to ensure faster delivery.

Can I return or exchange my order?

Since our products are made-to-order, we only accept returns or exchanges for defective or damaged items. If your product arrives with a problem, please contact us within 7 days of delivery with photos, and we’ll make it right.

What if I ordered the wrong size?

Please double-check our size guide before placing your order. Because items are printed on demand, we cannot offer free exchanges for size issues. However, you can place a new order for the correct size.

Do you ship internationally?

Yes! We ship worldwide. Shipping costs and times vary depending on your location and will be shown at checkout.

How can I track my order?

Once your order is shipped, you will receive an email with a tracking number. You can use this to monitor the delivery status.

What materials do you use for your products?

Our products are crafted from high-quality materials (e.g. 100% cotton t-shirts, ceramic mugs). Details are available in each product description.

Who is 3rd Deck Brewing?

We’re a creative lifestyle brand inspired by brewing culture, community and good times. Each product is designed to bring a touch of that spirit into your everyday life.

How do I contact customer support?

For any questions or issues, please reach out to us via our contact us page.

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